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EVnSteven FAQ

Published August 15, 2024
Documentation, Help, FAQ
FAQ, Questions, EV Charging, Billing, Support
18 min read

We understand that navigating a new app can come with questions, so we’ve compiled a list of the most common inquiries to help you get the most out of EVnSteven. Whether you’re curious about setting up your charging station, managing your account, or understanding how pricing works, this FAQ is designed to provide clear and concise answers. If you don’t find what you’re looking for here, feel free to reach out to our support team for further assistance. Let’s make charging easier and more efficient together!

Step 1 - EVnSteven Quick Start Guide

Published July 24, 2024
Documentation, Help
Quick start, Setup, Beginner
6 min read

This guide will help you get started with EVnSteven as quickly as possible.

Step 1 - Quick Start

Read through this quick start guide to get started with EVnSteven. It may be enough to get you started. If you need more help, check out the in-depth guides.

Step 2 - Vehicle Setup

Published July 24, 2024
Documentation, Help
Vehicle Setup, Add Vehicle, EV Tracking, Charging Station, Battery Size
2 min read

Vehicle setup is an essential step in using EVnSteven. Open the app and tap on Vehicles at the bottom left to get started. If you haven’t yet added any vehicles, this page will be empty. To add a new vehicle, tap the plus icon on the bottom right. Enter the following information:

Step 3 - Station Setup

Published July 24, 2024
Documentation, Help
Station Setup, Guide, EV Charging, Station Owner, Station Location, Station Power, Station Tax, Station Currency, Station Terms of Service, Station Rate Schedule
10 min read

This guide is for station owners and users. Part one is for station users, who simply need to add an existing station that has already been configured by a station owner. Part two is for station owners, who need to configure their stations for use by station users. If you are a station owner, you will need to complete part two to set up your station for use by station users.